What is TELUS Health EAP?

TELUS Health Employee Assistance Program (EAP) is a confidential work, life and wellbeing service available to eligible OTA members.

Whether you're managing everyday pressures, planning for the future or navigating a significant life or career change, the EAP is designed to provide practical, professional support. It's not just there for times of crisis. It's there to help you stay well, build resilience and thrive.

What support is available?

Support is available anytime, anywhere – via phone, the online platform or face-to-face consultations (available 24/7), making it easy to access help in a way that suits you best.

What are the benefits?

• Counselling services 3 sessions per unique issue raised, with no limit on the number of issues addressed.
• Financial coaching 3 sessions for practical guidance on budgeting, debt management, superannuation, retirement planning, property purchases, major life transitions and more. Watch this recorded webinar to find out more.
• Nutrition support Personalised advice tailored to your goals, from weight management and gut health to exercise, pregnancy nutrition, allergies and more.
• Wellbeing resources Assessments, toolkits, interactive programs, meditations, articles and more via the dashboard and app.
• Manager resources Support for career development.
• Exclusive offers Discounts on a range of products and services, including Apple, Google Store, Booking.com and Uber Eats, via the dashboard and app.